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Who we are?
The Internal Trade and Commerce Department through the Consumer Protection Act NO. 12 of 2020 is responsible for the promotion and protection of consumer interests, in relation to the supply of goods and services; and to ensure the protection of life, health and safety of consumers.
Additionally, the Department is responsible for the administration of both the Price and Distribution of Goods Act and the Supplies Control Act. The Price and Distribution of Goods Act provides for the authorization and processing of the Trader’s Licences and the calculation, monitoring and verification of price-controlled items; while the Supplies Control Act regulates the import and export of supplies essential to life.
Mission
To facilitate a trading environment for Consumers and Businesses that is fair and efficient within the market place of St. Vincent and the Grenadines.
Vision
To be the lead Agency for the promotion and protection of consumer welfare and fair trade in St. Vincent and the Grenadines.
Areas of Service
The Department of Internal Trade and Commerce provides the following services:
- Process Import and Export licenses
- Process Trader’s licenses
- Conduct product price monitoring and market surveillance
- Provide information to consumers and suppliers regarding their rights and obligations under the Consumer Protection Act and conduct consumer education and awareness programmes
- Receive and evaluate consumer complaints and take appropriate action in relation thereto
The Department of Internal Trade and Commerce provides the following services:
- Process Import and Export licenses
- Process Trader’s licenses
- Conduct product price monitoring and market surveillance
- Provide information to consumers and suppliers regarding their rights and obligations under the Consumer Protection Act and conduct consumer education and awareness programmes
- Receive and evaluate consumer complaints and take appropriate action in relation thereto
Minister
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